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 Post subject: Can't use iOS app
PostPosted: Wed Aug 12, 2015 6:49 am 
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Joined: Wed Aug 12, 2015 6:38 am
Posts: 1
Hi,

I have recently downloaded "NeoRouterHD" on my iPad. However, I cannot get past the initial screen.

It asks for user name and password (I'm assuming these are what I use to log into this forum?).

Also, 'Log on to', which I assume is the domain that I've just created on the website?

I get an error message saying "Cannot connect to the NeoRouter server. There may be a network issue."

If my assumptions are all correct, then what's going wrong? How do i resolve this.

Any help is greatly appreciated.

Thanks,
JoeLuca


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 Post subject: Re: Can't use iOS app
PostPosted: Wed Aug 12, 2015 1:05 pm 
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Joined: Sun Nov 16, 2008 6:41 am
Posts: 1864
Hi JoeLuca,

You need to either setup NR server or use NR Mesh domain. From dashboard, you can test your NR server. Make sure it's up and running before sign in from the NR client.

Thanks,
KevinZ - Neorouter team


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 Post subject: Re: Can't use iOS app
PostPosted: Tue Jul 12, 2016 5:57 am 
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Joined: Tue Jul 12, 2016 5:50 am
Posts: 2
Location: United Kingdom
i think ios has some problem, i got same error when I've tried to connect my ipod but cant connect

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 Post subject: Re: Can't use iOS app
PostPosted: Wed Jul 13, 2016 9:31 am 
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Joined: Sun Nov 16, 2008 6:41 am
Posts: 1864
Hi guys,

The NR Client for iOS Remote Access tool is out of date and it may crash on some new devices. We are still working on it. Please use the NR Web Client instead.

Thanks,
KevinZ - NeoRouter team


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 Post subject: Re: Can't use iOS app
PostPosted: Fri Jul 22, 2016 11:35 am 
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Joined: Mon Jan 04, 2016 6:29 pm
Posts: 1
Any update on when this might be available?


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 Post subject: Re: Can't use iOS app
PostPosted: Fri Sep 28, 2018 12:48 am 
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Joined: Fri Sep 28, 2018 12:41 am
Posts: 1
I just purchased a new iPhone but i having the problem with connecting it with my Home WiFi.

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 Post subject: Re: Can't use iOS app
PostPosted: Fri Oct 26, 2018 12:25 am 
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Joined: Fri Oct 26, 2018 12:21 am
Posts: 1
Same issue, the app is struggling to load past the first screen

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