Community


All times are UTC - 5 hours




Post new topic Reply to topic  [ 7 posts ] 
Author Message
 Post subject: Can't use iOS app
PostPosted: Wed Aug 12, 2015 6:49 am 
Offline

Joined: Wed Aug 12, 2015 6:38 am
Posts: 1
Hi,

I have recently downloaded "NeoRouterHD" on my iPad. However, I cannot get past the initial screen.

It asks for user name and password (I'm assuming these are what I use to log into this forum?).

Also, 'Log on to', which I assume is the domain that I've just created on the website?

I get an error message saying "Cannot connect to the NeoRouter server. There may be a network issue."

If my assumptions are all correct, then what's going wrong? How do i resolve this.

Any help is greatly appreciated.

Thanks,
JoeLuca


Top
 Profile  
 
 Post subject: Re: Can't use iOS app
PostPosted: Wed Aug 12, 2015 1:05 pm 
Offline

Joined: Sun Nov 16, 2008 6:41 am
Posts: 1878
Hi JoeLuca,

You need to either setup NR server or use NR Mesh domain. From dashboard, you can test your NR server. Make sure it's up and running before sign in from the NR client.

Thanks,
KevinZ - Neorouter team


Top
 Profile  
 
 Post subject: Re: Can't use iOS app
PostPosted: Tue Jul 12, 2016 5:57 am 
Offline

Joined: Tue Jul 12, 2016 5:50 am
Posts: 3
Location: United Kingdom
i think ios has some problem, i got same error when I've tried to connect my ipod but cant connect

_________________
Buy Online Casio Watches India


Top
 Profile  
 
 Post subject: Re: Can't use iOS app
PostPosted: Wed Jul 13, 2016 9:31 am 
Offline

Joined: Sun Nov 16, 2008 6:41 am
Posts: 1878
Hi guys,

The NR Client for iOS Remote Access tool is out of date and it may crash on some new devices. We are still working on it. Please use the NR Web Client instead.

Thanks,
KevinZ - NeoRouter team


Top
 Profile  
 
 Post subject: Re: Can't use iOS app
PostPosted: Fri Jul 22, 2016 11:35 am 
Offline

Joined: Mon Jan 04, 2016 6:29 pm
Posts: 1
Any update on when this might be available?


Top
 Profile  
 
 Post subject: Re: Can't use iOS app
PostPosted: Fri Sep 28, 2018 12:48 am 
Offline

Joined: Fri Sep 28, 2018 12:41 am
Posts: 1
I just purchased a new iPhone but i having the problem with connecting it with my Home WiFi.

_________________
iPhone 6s price UAE


Top
 Profile  
 
 Post subject: Re: Can't use iOS app
PostPosted: Fri Oct 26, 2018 12:25 am 
Offline

Joined: Fri Oct 26, 2018 12:21 am
Posts: 1
Same issue, the app is struggling to load past the first screen

_________________
https://uaewebsitedevelopment.com/ios-apps-development/


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 7 posts ] 

All times are UTC - 5 hours


Who is online

Users browsing this forum: No registered users and 13 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to: