Hi PollyPunter,
It looks incorrect on your laptop. Please re-install NeoRouter client on your laptop to make sure the NeoRouter Connection set properly. When the installer trys to install the tap driver, please accept it.
You can verify the tap status by the following command.
Code:
"C:\Program Files\ZebraNetworkSystems\NeoRouter\Driver\tapinstall.exe" status nrtap
It should show something like this:
Quote:
ROOT\NET\0000
Name: NeoRouter Virtual Network Interface
Driver is running.
1 matching device(s) found.
Thanks,
KevinZ - NeoRouter team