Community


All times are UTC - 5 hours




Post new topic Reply to topic  [ 8 posts ] 
Author Message
 Post subject: Can't install on Small Business Server 2008
PostPosted: Sun Nov 22, 2009 11:16 am 
Offline

Joined: Fri Nov 20, 2009 9:19 pm
Posts: 10
Help! Can't get NR to install on Small Business Server 2008 (SBS2008). The problem is that the driver is not digitally signed and SBS2008 will not allow it to load. I know you can reboot and disable driver signing, but that defeats the purpose of NR, as I'd have to be physically present whenever I had to restart the server (after updates, etc.).

Any plans on fixing this? Without this functionality I can't really use NR and would really love to!


Top
 Profile  
 
 Post subject: Re: Can't install on Small Business Server 2008
PostPosted: Sun Nov 22, 2009 12:11 pm 
Offline

Joined: Sun Nov 16, 2008 6:41 am
Posts: 1878
Which version of NR do you install on the SBS2008? From NeoRouter v0.9.8, the driver has been officially code signed on Vista+ OS, including Windows server 2008. If you are using old version, please upgrade to the latest.

Thanks,
KevinZ - NeoRouter team


Top
 Profile  
 
 Post subject: Re: Can't install on Small Business Server 2008
PostPosted: Sun Nov 22, 2009 1:19 pm 
Offline

Joined: Fri Nov 20, 2009 9:19 pm
Posts: 10
Using 0.9.

I'm getting Code 31 error:

Image


Top
 Profile  
 
 Post subject: Re: Can't install on Small Business Server 2008
PostPosted: Sun Nov 22, 2009 1:19 pm 
Offline

Joined: Fri Nov 20, 2009 9:19 pm
Posts: 10
Sorry... Using 0.9.8.1438


Top
 Profile  
 
 Post subject: Re: Can't install on Small Business Server 2008
PostPosted: Sun Nov 22, 2009 2:39 pm 
Offline

Joined: Fri Nov 20, 2009 9:19 pm
Posts: 10
Restarted Server.

Can't seem to get it to uninstall - tried uninstalling from Control panel, but it did not remove completely:

Image

Also can't remove from Device Manager, the uninstall devices dialog just keeps spinning its wheels:

Image

Any ideas?


Top
 Profile  
 
 Post subject: Re: Can't install on Small Business Server 2008
PostPosted: Sun Nov 22, 2009 4:34 pm 
Offline

Joined: Sun Nov 16, 2008 6:41 am
Posts: 1878
Hi scion111,

It looks the NeoRouter was not installed properly on your computer for some reason. We will investigate it.

To uninstall it, you can try the following steps.

0. It's better to restart your computer first and log on as an account with admin permission

1. uninstall the driver manually
> cd C:\Program Files\ZebraNetworkSystems\NeoRouter\Driver\
if it's Win2008 x64, should go to the x86 folder
> tapinstall.exe remove nrtap

2. uninstall the nrservice manually
a. kill the nrservice.exe process manually from the Task Manager
b. > cd C:\Program Files\ZebraNetworkSystems\NeoRouter
> nrservice.exe /stop
> nrservice.exe /remove

3. if you installed the NR server, uninstall it manually
a. kill the nrserver.exe process manually from the Task Manager
b. > cd C:\Program Files\ZebraNetworkSystems\NeoRouter
> nrserver.exe /stop
> nrserver.exe /remove

4. remove all the files under C:\Program Files\ZebraNetworkSystems
(before this step, you can try to uninstall it by running Uninstall.exe)

Thanks,
KevinZ - NeoRouter team


Top
 Profile  
 
 Post subject: Re: Can't install on Small Business Server 2008
PostPosted: Sun Nov 22, 2009 4:59 pm 
Offline

Joined: Fri Nov 20, 2009 9:19 pm
Posts: 10
KevinZ,

Manual removal worked, NeoRouter is gone :-(

Let me know what to try next.

PS - Installed it on an SBS2003 Server (32bit) with no problems. The 64bit seems to be the issue.

Nothing in Event Viewer, etc. that would offer any clues as to what went wrong.
If I find any clues I'll advise.


Top
 Profile  
 
 Post subject: Re: Can't install on Small Business Server 2008
PostPosted: Mon Nov 23, 2009 12:56 pm 
Offline

Joined: Fri Nov 20, 2009 9:19 pm
Posts: 10
KevinZ,

Any ideas what to try? Should I just keep trying a regular install? Are there any other installation methods that might help?

Please advise ASAP - I'd really like to use NR!!


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 8 posts ] 

All times are UTC - 5 hours


Who is online

Users browsing this forum: No registered users and 83 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to: