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| Cannot install NeoRouter on WinXP SP3 http://www.neorouter.com/forum/viewtopic.php?f=3&t=4715 |
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| Author: | wingo395 [ Fri Jul 08, 2011 3:49 pm ] |
| Post subject: | Cannot install NeoRouter on WinXP SP3 |
Hi, I am consistently getting an install error when trying to install NR free 1.3.0, 1.5.0 and 1.5.0 portable - doesn't matter if I am installing server or viewer - this is on Windows XP SP3 with Hamachi also installed. I see others have posted about the same non-descriptive error message "An error occurred while install NeoRouter. The installer will roll back to original status and quit." The installer then rolls back and deletes everything except the install.log file, shown below. Any ideas, please?? Thanks Gary Quote: CreateDirectory: "C:\Program Files\ZebraNetworkSystems\NeoRouter" created
CreateDirectory: "C:\Program Files\ZebraNetworkSystems\NeoRouter\Driver" created File: overwriteflag=0, allowskipfilesflag=2, name="nrtap.inf" File: wrote 2814 to "C:\Program Files\ZebraNetworkSystems\NeoRouter\Driver\nrtap.inf" File: overwriteflag=0, allowskipfilesflag=2, name="tapinstall.exe" File: wrote 63488 to "C:\Program Files\ZebraNetworkSystems\NeoRouter\Driver\tapinstall.exe" File: overwriteflag=0, allowskipfilesflag=2, name="nrtap.sys" File: wrote 24576 to "C:\Program Files\ZebraNetworkSystems\NeoRouter\Driver\nrtap.sys" Jump: 710 Call: 1417 File: overwriteflag=1, allowskipfilesflag=2, name="C:\DOCUME~1\Wingo\LOCALS~1\Temp\nsh776.tmp\nsExec.dll" File: skipped: "C:\DOCUME~1\Wingo\LOCALS~1\Temp\nsh776.tmp\nsExec.dll" (overwriteflag=1) Call: 86 detailprint: Install nrtap Call: 1417 File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\Wingo\LOCALS~1\Temp\nsh776.tmp\EnableDrvDLL.dll" File: wrote 176128 to "C:\DOCUME~1\Wingo\LOCALS~1\Temp\nsh776.tmp\EnableDrvDLL.dll" Call: 1417 File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\Wingo\LOCALS~1\Temp\nsh776.tmp\nsExec.dll" File: skipped: "C:\DOCUME~1\Wingo\LOCALS~1\Temp\nsh776.tmp\nsExec.dll" (overwriteflag=1) Call: 1417 File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\Wingo\LOCALS~1\Temp\nsh776.tmp\EnableDrvDLL.dll" File: skipped: "C:\DOCUME~1\Wingo\LOCALS~1\Temp\nsh776.tmp\EnableDrvDLL.dll" (overwriteflag=1) MessageBox: 0,"An error occurred while install NeoRouter. The installer will roll back to original status and quit." detailprint: Remove nrtap Call: 1417 File: overwriteflag=1, allowskipfilesflag=0, name="C:\DOCUME~1\Wingo\LOCALS~1\Temp\nsh776.tmp\nsExec.dll" File: skipped: "C:\DOCUME~1\Wingo\LOCALS~1\Temp\nsh776.tmp\nsExec.dll" (overwriteflag=1) detailprint: Unintall Files CreateDirectory: "C:\Program Files\ZebraNetworkSystems" (1) RMDir: "C:\Program Files\ZebraNetworkSystems" Delete: DeleteFile("C:\Program Files\ZebraNetworkSystems\NeoRouter\Driver\nrtap.inf") Delete: DeleteFile("C:\Program Files\ZebraNetworkSystems\NeoRouter\Driver\nrtap.sys") Delete: DeleteFile("C:\Program Files\ZebraNetworkSystems\NeoRouter\Driver\tapinstall.exe") RMDir: RemoveDirectory("C:\Program Files\ZebraNetworkSystems\NeoRouter\Driver\") Delete: DeleteFile("C:\Program Files\ZebraNetworkSystems\NeoRouter\install.log") Delete: DeleteFile failed("C:\Program Files\ZebraNetworkSystems\NeoRouter\install.log") RMDir: RemoveDirectory("C:\Program Files\ZebraNetworkSystems\NeoRouter\") RMDir: RemoveDirectory failed("C:\Program Files\ZebraNetworkSystems\NeoRouter\") RMDir: RemoveDirectory("C:\Program Files\ZebraNetworkSystems\") RMDir: RemoveDirectory failed("C:\Program Files\ZebraNetworkSystems\") RMDir: "C:\Program Files\ZebraNetworkSystems" RMDir: RemoveDirectory("C:\Program Files\ZebraNetworkSystems\") RMDir: RemoveDirectory failed("C:\Program Files\ZebraNetworkSystems\") detailprint: Rollback Sleep(1000) Delete: DeleteFile("C:\DOCUME~1\Wingo\LOCALS~1\Temp\nsh776.tmp\EnableDrvDLL.dll") Delete: DeleteFile("C:\DOCUME~1\Wingo\LOCALS~1\Temp\nsh776.tmp\KillProcDLL.dll") Delete: DeleteFile("C:\DOCUME~1\Wingo\LOCALS~1\Temp\nsh776.tmp\nsExec.dll") Delete: DeleteFile("C:\DOCUME~1\Wingo\LOCALS~1\Temp\nsh776.tmp\registry.dll") Delete: DeleteFile on Reboot("C:\DOCUME~1\Wingo\LOCALS~1\Temp\nsh776.tmp\registry.dll") Delete: DeleteFile("C:\DOCUME~1\Wingo\LOCALS~1\Temp\nsh776.tmp\SimpleSC.dll") Delete: DeleteFile("C:\DOCUME~1\Wingo\LOCALS~1\Temp\nsh776.tmp\SvrCfgDLL.dll") Delete: DeleteFile("C:\DOCUME~1\Wingo\LOCALS~1\Temp\nsh776.tmp\System.dll") RMDir: RemoveDirectory("C:\DOCUME~1\Wingo\LOCALS~1\Temp\nsh776.tmp\") RMDir: RemoveDirectory on Reboot("C:\DOCUME~1\Wingo\LOCALS~1\Temp\nsh776.tmp\") |
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| Author: | skralg [ Sun Mar 25, 2012 11:39 pm ] |
| Post subject: | Re: Cannot install NeoRouter on WinXP SP3 |
I've having the exact same problem. WinXP 32-bit, SP3, Hamachi is installed. My logfile is virtually identical to yours, except for pathnames. |
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| Author: | kevinz [ Mon Mar 26, 2012 6:56 am ] |
| Post subject: | Re: Cannot install NeoRouter on WinXP SP3 |
Hi skralg, The log indicates that it failed to install the NeoRouter virtual network driver on your computer for some reasons. The possible reasons would be conflicted drivers, broken registry keys and so on. Thanks, KevinZ - NeoRouter team |
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