Hello,

I am trying to use Neorouter to connect between some networks but i came across some problems.

I can connect to the neorouter server (ubuntu 12.04) using my local ip address but i cant connect outside my LAN using the domain name/public address.

The port i am currently using is 3389 (remote desktop). I also can´t connect to the neorouter server using neorouter configuration explorer.

According to the dashboard everything is ok.

If you need further information let me know.

Hi barnetta,

Try to run NR Configuration Explorer from another computer within your LAN and use the private IP address to access your server, see if you can log in.

If you do, try to use the public IP address to access the server. If you cannot get in, it looks like the hairpin issue. Please take a look at viewtopic.php?f=3&t=4982&start=0&st=0&sk=t&sd=a&hilit=Hairpin

Tips:
1.Based on your description, since the dashboard gives you green light, it means your server is running well and the router (port-forward) is setup properly.

2.The test step(1) above double check the NR server status. In the "Log on to:" field on NR Configuration Explorer or Network Explore, you can put either NR domain name, Internet domain name or IP address, for example: 192.168.1.10:32976

3. Some routers may not support hairpin, in this case you have to use the Server Local Address settings to workaround. It's mentioned in the user manual and you can find more posts in the forum.

Let us know if you still have problem.

Thanks,
KevinZ - NeoRouter team

Thanks for the help.

I am able to login using the ip address but only if i indicate the port.

As for trying to login using public address it does not work.

I don´t mind having to use the ip instead of the domain name locally. All i need is to connect different networks.

One thing i forgot to mention was when i changed the port from the default to 3389 i lost my neorouter ip interface (nrtap) in ubuntu.

Hi barnetta,

Thanks for your log files. It looks like you may have another app listen on the same port 3389 and NR client failed to connect to the NR server.

Please take a look at the my email and double-check it.

Let us know if you still have problem.


Thanks,
KevinZ - NeoRouter team