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Won't Install On Windows 10 http://www.neorouter.com/forum/viewtopic.php?f=3&t=5782 |
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Author: | MartinH [ Tue Nov 03, 2015 7:29 am ] |
Post subject: | Won't Install On Windows 10 |
I had Neorouter running perfectly on Windows 8.1 and then did an upgrade to Windows 10. The program continued to work but required a manual login every time Windows restarted, no matter what I tried, I couldn't get it to login automatically. Decided to reinstall it but got an installation error so decided to uninstall and reinstall. Now I cannot even get it to install. The green progress bar gets to about 90%, the programme freezes for a while then comes up with Quote: "NeoRouter 2.3.1.4360 Setip An error occurred while install NeoRouter. The installer will roll back to original status and quit" That message isn't particularly helpful - is there a Neorouter installation log created somewhere? (I've checked Event Viewer and nothing shows up). |
Author: | kevinz [ Wed Nov 04, 2015 12:32 pm ] |
Post subject: | Re: Won't Install On Windows 10 |
Hi MartinH, If you didn't uninstall NR, you can just run it; or copy files from other computers. If you uninstalled NR, you may want to investigate it, seems something blocking the installer to install NR driver. Thanks, KevinZ - NeoRouter team |
Author: | MartinH [ Wed Nov 04, 2015 7:08 pm ] |
Post subject: | Re: Won't Install On Windows 10 |
kevinz wrote: If you uninstalled NR, you may want to investigate it, seems something blocking the installer to install NR driver. Any suggestions on how I do that? Neorouter doesn't seem to log installation errors and Event Viewer is showing nothing. |
Author: | kevinz [ Thu Nov 05, 2015 4:15 pm ] |
Post subject: | Re: Won't Install On Windows 10 |
The reason can be various on different machines. Without touching your computer , hard to tell. But usually it's related to the driver. NR installer installs the NeoRouter Virtual Adapter driver to your computer. If Windows' policy or settings block it, it cannot install. If you have other VPN installed, similar drivers may conflict with it sometimes. But depends on your system. Thanks, KevinZ - NeoRouter team |
Author: | botulism [ Thu Apr 28, 2016 11:08 am ] |
Post subject: | Re: Won't Install On Windows 10 |
I had the same problem and I finally got it to work. Here's what I did:
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