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 Post subject: Cannot access shared folders
PostPosted: Tue Dec 29, 2020 11:49 am 
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Joined: Tue Dec 22, 2020 3:35 pm
Posts: 1
Hello. I am using NeoRouter Free and had to reload the server computer. The remote client can log in successfully but is unable to access the shared folders as before. Could somebody please point me in the right direction?


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 Post subject: Re: Cannot access shared folders
PostPosted: Fri Feb 19, 2021 7:51 am 
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Joined: Sun Nov 16, 2008 6:41 am
Posts: 1878
Hi davidkimball,

Thanks for contacting us.

If you can sign in and can ping the remote device using the virtual IP address, it means the NeoRouter network is up and running. The issue is more like application level issue. Please make sure the File Sharing feature is enabled in your system.

Let us know if you still have the issue.

Thanks,
KevinZ - NeoRouter team


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