Hi lhea,
I'm afraied that I didn't fully understand your question. I cannot figure out where does the 172.16.1.10 comes from? It would be better to give a simple graph about your network structure.
A standard usage would be like this:
Internet <--> Modem/Router1 <--> Computers
or may be Internet <--> Modem/Router1 <--> Router2 <--> .. <--> Computers
In either way, please make sure set port forwarding properly on each routers between the computer (installed NR server) and the Internet. Of cause, if you install our in-a-box version on the first level router, no need to change anything.
Let us know if you still have problem.
Thanks, KevinZ - NeoRouter team
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