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 Post subject: Problem with Neorouter Client Service
PostPosted: Fri Sep 25, 2009 3:01 pm 
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Joined: Sat Feb 14, 2009 3:05 am
Posts: 20
Hello Kevinz first i would like to thank you for this awesome software.

Sometimes Neorouter Client Service stops working and the software just stands trying to connect to the server and when i restart the Client Service. Neorouter logs in without any problems to the server. This has happened almost every day.

I have windows 7 X64 installation.

I found this in the event log

The description for Event ID 3 from source NeoRouter Client Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

NeoRouter Client Service

the message resource is present but the message is not found in the string/message table


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 Post subject: Re: Problem with Neorouter Client Service
PostPosted: Sat Sep 26, 2009 7:45 am 
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Joined: Sun Nov 16, 2008 6:41 am
Posts: 1878
Hi fusion,

Thanks for your report. Can you help collect the log file for it?

Please refer to FQA: http://www.neorouter.com/wiki/index.php/NeoRouterWiki:FAQ#How_to_generate_a_log_file.3F

The log file would be very useful for us to investigate and solve your problem soon.

Thanks,
KevinZ - NeoRouter team


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 Post subject: Re: Problem with Neorouter Client Service
PostPosted: Thu Oct 15, 2009 12:22 pm 
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Joined: Thu Oct 15, 2009 12:07 pm
Posts: 1
Hi,

I also have Windows 7 x64 version (neorouter 0.9.8.1438),
and I had a similar problem today. And I also have to restart the Client Service when this happens. This seems to happend when I suspend and resume my laptop.


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