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 Post subject: My Neorouter network went down. Caused by update notice?
PostPosted: Fri Dec 04, 2009 7:39 pm 
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Joined: Thu Nov 19, 2009 10:54 am
Posts: 7
All of my NeoRouter clients lost connect at the same time (about 6:05 pm ET). On the Windows 2003 Server that hosts the NeoRouter network there was a pop-up notification that an Upgrade was available for NeoRouter. I closed the notification window. The NeoRouter Client then popped up and showed disconnected and could not login. I opened a command prompt and saw that I could not ping any NeoRouter address. I stopped the NeoRouter Client Service and closed the NeoRouter Client application. I told the Neorouter Server Service to stop. It tried for about 5 minutes and could not be stopped. I tried using Task Manager to end the task but it would not end. I finally decided to reboot the server. Upon reboot all Neorouter connections were automatically reestablished.


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