I tried both of your suggestions but unfortunately they did not work. Either way I get the error shown below in the first screen shot.
I also tried "tapinstall find nrtap" and "tapinstall status nrtap" but found no matches.
Lastly, I tried disabling UAC, rebooted and tried to install again with no luck. Now it's telling me there's an error every time I try to run setup. See the second screen shot and the log file below.
There are a couple of other posts about SBS 2008 that don't seem to be resolved.
here and
here. Is there anything else I could try?
Error when manually updating driver:
New problem trying to install:
CreateDirectory: "C:\Program Files (x86)\ZebraNetworkSystems\NeoRouter" created
CreateDirectory: "C:\Program Files (x86)\ZebraNetworkSystems\NeoRouter\Driver" created
File: overwriteflag=0, allowskipfilesflag=2, name="nrtap.inf"
File: wrote 2831 to "C:\Program Files (x86)\ZebraNetworkSystems\NeoRouter\Driver\nrtap.inf"
File: overwriteflag=0, allowskipfilesflag=2, name="tapinstall.exe"
File: wrote 67072 to "C:\Program Files (x86)\ZebraNetworkSystems\NeoRouter\Driver\tapinstall.exe"
File: overwriteflag=0, allowskipfilesflag=2, name="nrtap.sys"
File: wrote 29696 to "C:\Program Files (x86)\ZebraNetworkSystems\NeoRouter\Driver\nrtap.sys"
File: overwriteflag=0, allowskipfilesflag=2, name="nrtap.cat"
File: wrote 9089 to "C:\Program Files (x86)\ZebraNetworkSystems\NeoRouter\Driver\nrtap.cat"
Jump: 710
Call: 1398
File: overwriteflag=1, allowskipfilesflag=2, name="C:\Users\sshriver\AppData\Local\Temp\nswD44F.tmp\nsExec.dll"
File: skipped: "C:\Users\sshriver\AppData\Local\Temp\nswD44F.tmp\nsExec.dll" (overwriteflag=1)
Call: 86
detailprint: Install nrtap
Call: 1398
File: overwriteflag=1, allowskipfilesflag=0, name="C:\Users\sshriver\AppData\Local\Temp\nswD44F.tmp\nsExec.dll"
File: skipped: "C:\Users\sshriver\AppData\Local\Temp\nswD44F.tmp\nsExec.dll" (overwriteflag=1)
MessageBox: 0,"An error occurred while install NeoRouter. The installer will roll back to original status and quit."
detailprint: Remove nrtap
Call: 1398
File: overwriteflag=1, allowskipfilesflag=0, name="C:\Users\sshriver\AppData\Local\Temp\nswD44F.tmp\nsExec.dll"
File: skipped: "C:\Users\sshriver\AppData\Local\Temp\nswD44F.tmp\nsExec.dll" (overwriteflag=1)
detailprint: Unintall Files
CreateDirectory: "C:\Program Files (x86)\ZebraNetworkSystems" (1)
RMDir: "C:\Program Files (x86)\ZebraNetworkSystems"
Delete: DeleteFile("C:\Program Files (x86)\ZebraNetworkSystems\NeoRouter\Driver\nrtap.cat")
Delete: DeleteFile("C:\Program Files (x86)\ZebraNetworkSystems\NeoRouter\Driver\nrtap.inf")
Delete: DeleteFile("C:\Program Files (x86)\ZebraNetworkSystems\NeoRouter\Driver\nrtap.sys")
Delete: DeleteFile("C:\Program Files (x86)\ZebraNetworkSystems\NeoRouter\Driver\tapinstall.exe")
RMDir: RemoveDirectory("C:\Program Files (x86)\ZebraNetworkSystems\NeoRouter\Driver\")
Delete: DeleteFile("C:\Program Files (x86)\ZebraNetworkSystems\NeoRouter\install.log")
Delete: DeleteFile failed("C:\Program Files (x86)\ZebraNetworkSystems\NeoRouter\install.log")
RMDir: RemoveDirectory("C:\Program Files (x86)\ZebraNetworkSystems\NeoRouter\")
RMDir: RemoveDirectory failed("C:\Program Files (x86)\ZebraNetworkSystems\NeoRouter\")
RMDir: RemoveDirectory("C:\Program Files (x86)\ZebraNetworkSystems\")
RMDir: RemoveDirectory failed("C:\Program Files (x86)\ZebraNetworkSystems\")
RMDir: "C:\Program Files (x86)\ZebraNetworkSystems"
RMDir: RemoveDirectory("C:\Program Files (x86)\ZebraNetworkSystems\")
RMDir: RemoveDirectory failed("C:\Program Files (x86)\ZebraNetworkSystems\")
detailprint: Rollback
Sleep(1000)
Delete: DeleteFile("C:\Users\sshriver\AppData\Local\Temp\nswD44F.tmp\KillProcDLL.dll")
Delete: DeleteFile("C:\Users\sshriver\AppData\Local\Temp\nswD44F.tmp\nsExec.dll")
Delete: DeleteFile("C:\Users\sshriver\AppData\Local\Temp\nswD44F.tmp\SimpleSC.dll")
Delete: DeleteFile("C:\Users\sshriver\AppData\Local\Temp\nswD44F.tmp\SvrCfgDLL.dll")
Delete: DeleteFile("C:\Users\sshriver\AppData\Local\Temp\nswD44F.tmp\System.dll")
RMDir: RemoveDirectory("C:\Users\sshriver\AppData\Local\Temp\nswD44F.tmp\")