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 Post subject: Can't Log into NeoRouter
PostPosted: Fri Jul 16, 2010 11:48 am 
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Joined: Fri Jul 16, 2010 11:45 am
Posts: 13
I am trying to sign in with the neoruter client, but it just stays at "signin in progress" and then returns the login screen. I've checked my router settings and says that the port is open.


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 Post subject: Re: Can't Log into NeoRouter
PostPosted: Fri Jul 16, 2010 11:57 am 
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Joined: Mon Dec 22, 2008 10:19 pm
Posts: 436
Hi fadedsoulz,

Thanks for using NeoRouter.

Are client and server in the same physical LAN? Can you connect using server's LAN IP address? If so, your router may not support hair-pin and you can refer to section 3.4.3 Server Local Address in the manual for solution.

Section 7.1 of the user's manual has a more complete trouble shooting guide.

Thanks,

_________________
Luke - NeoRouter Team


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 Post subject: Re: Can't Log into NeoRouter
PostPosted: Fri Jul 16, 2010 9:15 pm 
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Joined: Fri Jul 16, 2010 11:45 am
Posts: 13
How can I find out the server's LAN IP address?


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 Post subject: Re: Can't Log into NeoRouter
PostPosted: Fri Jul 16, 2010 9:28 pm 
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Joined: Mon Dec 22, 2008 10:19 pm
Posts: 436
Follow the instructions at this site on your server to get its ip address.
http://compnetworking.about.com/cs/wind ... rwinxp.htm

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Luke - NeoRouter Team


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 Post subject: Re: Can't Log into NeoRouter
PostPosted: Fri Jul 16, 2010 9:31 pm 
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Joined: Fri Jul 16, 2010 11:45 am
Posts: 13
I am on Mac OS X 10.6


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 Post subject: Re: Can't Log into NeoRouter
PostPosted: Fri Jul 16, 2010 9:56 pm 
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Joined: Fri Jul 16, 2010 11:45 am
Posts: 13
I am still unable to sign in after trying the ip address


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 Post subject: Re: Can't Log into NeoRouter
PostPosted: Sat Jul 17, 2010 12:12 am 
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Joined: Fri Jul 16, 2010 11:45 am
Posts: 13
I booted into Windows on my computer and NeoRouter server worked flawlessly there, but when I boot into Mac OS X, it's different. I want to be able to setup and get NeoRouter server working on Mac OS X. The IP ADDRESS only worked with Windows.


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 Post subject: Re: Can't Log into NeoRouter
PostPosted: Sun Jul 18, 2010 7:28 am 
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Joined: Sun Nov 16, 2008 6:41 am
Posts: 1873
Hi fadedsoulz,

Can you give more information so that we can help troubleshoot?

1. ps aux|grep nrserver
2. if the process is running, can you run Configuration Explorer from Window and connect to the server using the local ip address of the mac machine?

Thanks,
KevinZ - NeoRouter team


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 Post subject: Re: Can't Log into NeoRouter
PostPosted: Sun Jul 18, 2010 2:11 pm 
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Joined: Fri Jul 16, 2010 11:45 am
Posts: 13
For 1, this is what terminal gave me:
root 59 0.0 0.0 630904 2024 ?? Ss 4:44AM 0:00.05 /Library/NeoRouter/nrserver
vincentchan 664 0.0 0.0 2435036 528 s000 R+ 12:09PM 0:00.00 grep nrserver
For 2, I can't do that since I only have one computer. It should be possible to set up the server and client on the same computer and then add other computers later?


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 Post subject: Re: Can't Log into NeoRouter
PostPosted: Mon Jul 19, 2010 7:02 am 
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Joined: Sun Nov 16, 2008 6:41 am
Posts: 1873
That's fine.

Can you try this on mac:

1. telnet localhost 32976
see if you can connect to the server

2. ps aux|grep nrservice

Thanks,
KevinZ - NeoRouter team


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