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Can't Log into NeoRouter
http://www.neorouter.com/forum/viewtopic.php?f=6&t=4295
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Author:  fadedsoulz [ Fri Jul 16, 2010 11:48 am ]
Post subject:  Can't Log into NeoRouter

I am trying to sign in with the neoruter client, but it just stays at "signin in progress" and then returns the login screen. I've checked my router settings and says that the port is open.

Author:  luke [ Fri Jul 16, 2010 11:57 am ]
Post subject:  Re: Can't Log into NeoRouter

Hi fadedsoulz,

Thanks for using NeoRouter.

Are client and server in the same physical LAN? Can you connect using server's LAN IP address? If so, your router may not support hair-pin and you can refer to section 3.4.3 Server Local Address in the manual for solution.

Section 7.1 of the user's manual has a more complete trouble shooting guide.

Thanks,

Author:  fadedsoulz [ Fri Jul 16, 2010 9:15 pm ]
Post subject:  Re: Can't Log into NeoRouter

How can I find out the server's LAN IP address?

Author:  luke [ Fri Jul 16, 2010 9:28 pm ]
Post subject:  Re: Can't Log into NeoRouter

Follow the instructions at this site on your server to get its ip address.
http://compnetworking.about.com/cs/wind ... rwinxp.htm

Author:  fadedsoulz [ Fri Jul 16, 2010 9:31 pm ]
Post subject:  Re: Can't Log into NeoRouter

I am on Mac OS X 10.6

Author:  fadedsoulz [ Fri Jul 16, 2010 9:56 pm ]
Post subject:  Re: Can't Log into NeoRouter

I am still unable to sign in after trying the ip address

Author:  fadedsoulz [ Sat Jul 17, 2010 12:12 am ]
Post subject:  Re: Can't Log into NeoRouter

I booted into Windows on my computer and NeoRouter server worked flawlessly there, but when I boot into Mac OS X, it's different. I want to be able to setup and get NeoRouter server working on Mac OS X. The IP ADDRESS only worked with Windows.

Author:  kevinz [ Sun Jul 18, 2010 7:28 am ]
Post subject:  Re: Can't Log into NeoRouter

Hi fadedsoulz,

Can you give more information so that we can help troubleshoot?

1. ps aux|grep nrserver
2. if the process is running, can you run Configuration Explorer from Window and connect to the server using the local ip address of the mac machine?

Thanks,
KevinZ - NeoRouter team

Author:  fadedsoulz [ Sun Jul 18, 2010 2:11 pm ]
Post subject:  Re: Can't Log into NeoRouter

For 1, this is what terminal gave me:
root 59 0.0 0.0 630904 2024 ?? Ss 4:44AM 0:00.05 /Library/NeoRouter/nrserver
vincentchan 664 0.0 0.0 2435036 528 s000 R+ 12:09PM 0:00.00 grep nrserver
For 2, I can't do that since I only have one computer. It should be possible to set up the server and client on the same computer and then add other computers later?

Author:  kevinz [ Mon Jul 19, 2010 7:02 am ]
Post subject:  Re: Can't Log into NeoRouter

That's fine.

Can you try this on mac:

1. telnet localhost 32976
see if you can connect to the server

2. ps aux|grep nrservice

Thanks,
KevinZ - NeoRouter team

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