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 Post subject: Re: Can't Log into NeoRouter
PostPosted: Mon Jul 19, 2010 8:06 pm 
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Joined: Fri Jul 16, 2010 11:45 am
Posts: 13
This is what telnet localhost 32976 gives me

Trying ::1...
telnet: connect to address ::1: Connection refused
Trying fe80::1...
telnet: connect to address fe80::1: Connection refused
Trying 127.0.0.1...
Connected to localhost.
Escape character is '^]'.
Connection closed by foreign host.

ps aux|grep nrservice gives me

1031 0.0 0.0 2435036 492 s000 R+ 6:30PM 0:00.00 grep nrservice

For the telnet local thing, I don't know why the connection is refused, the router has the port open. Can you please try to help me? I have been trying to get this to work for almost a week now.


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 Post subject: Re: Can't Log into NeoRouter
PostPosted: Tue Jul 20, 2010 10:36 am 
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Joined: Mon Dec 22, 2008 10:19 pm
Posts: 436
hi fadedsoulz,

Do you have firewall enabled on your Mac? If so, please allow incoming connections for /Library/NeoRouter/nrserver and /Library/NeoRouter/nrservice.
You can find more detailed instructions here: http://davidtse916.wordpress.com/2008/0 ... 5-leopard/.

_________________
Luke - NeoRouter Team


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 Post subject: Re: Can't Log into NeoRouter
PostPosted: Tue Jul 20, 2010 10:40 am 
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Joined: Sun Nov 16, 2008 6:41 am
Posts: 1873
Seems the NeoRouter client service is not running on your Mac, while server is working well. Please double-check the client service, then you can log on with the local ip address.

For more information about installation client on Mac, please refer to http://www.neorouter.com/wiki/index.php ... nt_for_Mac

Thanks,
KevinZ - NeoRouter team


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 Post subject: Re: Can't Log into NeoRouter
PostPosted: Tue Jul 20, 2010 11:29 am 
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Joined: Fri Jul 16, 2010 11:45 am
Posts: 13
How do I get nrservice running? It says

/Library/NeoRouter/nrservice failed to start due to error -2139029502.
logout

with --help it says

Usage: /Library/NeoRouter/nrservice [-dbroot DBROOT] [--help]
-dbroot: specify a writable path to store user data.

Am I supposed to specify a path? and if so how?


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 Post subject: Re: Can't Log into NeoRouter
PostPosted: Tue Jul 20, 2010 11:40 am 
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Joined: Mon Dec 22, 2008 10:19 pm
Posts: 436
please su before running nrservice directly. The error code -2139029502(0x80810002) means nrservice cannot open configuration files.

nrservice normally should start automatically as a daemon. Can you check whether "/Library/LaunchDaemons/nrservice.plist" exists and has correct permission. Does "launchctl load /Library/LaunchDaemons/nrservice.plist" command give you any error message?

_________________
Luke - NeoRouter Team


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 Post subject: Re: Can't Log into NeoRouter
PostPosted: Tue Jul 20, 2010 11:47 am 
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Joined: Fri Jul 16, 2010 11:45 am
Posts: 13
Just rebooted my computer. Activity monitor shows nrservice and nrserver running. nrservice.plist exists and the command runs without error messages. NeoRouter clinet is now giving me errors. The login window says SignIn fialed with error 80070039 and a bunch of windows saying Synchronize failed. In activity monitor, nrservice is also using an abnormal amount of system resources,it's using around ~90 percent of the cpu resources.


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 Post subject: Re: Can't Log into NeoRouter
PostPosted: Tue Jul 20, 2010 12:00 pm 
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Joined: Mon Dec 22, 2008 10:19 pm
Posts: 436
The error code 80070039 is ENOTCONN, nrservice cannot connect to server.

Could you get the log file for nrservice? Here is the instruction: http://www.neorouter.com/wiki/index.php ... og_file.3F

Thanks,

_________________
Luke - NeoRouter Team


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 Post subject: Re: Can't Log into NeoRouter
PostPosted: Tue Jul 20, 2010 12:20 pm 
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Joined: Fri Jul 16, 2010 11:45 am
Posts: 13
I created the log.ini file, but so far no log is being generated. For some reason, NeoRouter Client fails to launch and keeps crashing. nrservice isn't starting anymore.


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 Post subject: Re: Can't Log into NeoRouter
PostPosted: Tue Jul 20, 2010 2:24 pm 
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Joined: Mon Dec 22, 2008 10:19 pm
Posts: 436
Emmm... We need to get the logs in order to debug the issue.

Let's try launching nrservice manually "sudo /Library/NeoRouter/nrservice".
Also try using client CLI instead of the GUI, CLI (/Library/NeoRouter/nrclientcmd) should be more stable.

If Log.ini is placed correctly, log files should be generated as soon as nrservice starts. Can you double-check the file path and the configuration file?

Thanks,

_________________
Luke - NeoRouter Team


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 Post subject: Re: Can't Log into NeoRouter
PostPosted: Tue Jul 20, 2010 7:57 pm 
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Joined: Fri Jul 16, 2010 11:45 am
Posts: 13
Nrservice fails to launch

fadedsoulz-Mac-Pro:~ fadesoulz$ sudo /Library/NeoRouter/nrservice
Password:
NeoRouter Free [Version 1.1.1.1950]
Copyright (C) 2010 NeoRouter Inc.

/Library/NeoRouter/nrservice failed to start due to error -2139029502.

The log files still aren't being generated. I placed them in the correct folders.


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