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Network expl. doesn't connect (Configuration explorer does) http://www.neorouter.com/forum/viewtopic.php?f=6&t=5183 |
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Author: | adrianzagar [ Thu Dec 06, 2012 2:59 am ] |
Post subject: | Network expl. doesn't connect (Configuration explorer does) |
I'm using Neorouter 1.7.1 free. It works perfect on some clients, but on 2 of them I'm experience that situation: 1. After startup it works (usually) 2. After some time, It's no longer visible in Neorouter network. At that point: - Neorouter configuration explorer can connect without problem - Neorouter network explorer just can't connect (it stays in "connecting" status for unlimitetd time) I tried to: - make neorouter service login with administrator user account - delete computer from neorouter computer list, and re-register (it works for 30 seconds) Please advice. |
Author: | kevinz [ Thu Dec 06, 2012 5:54 am ] |
Post subject: | Re: Network expl. doesn't connect (Configuration explorer does) |
Hi adrianzagar, If you can reproduce the issue, please help collect the log file of nrservice.exe and send it to us at support(at)neorouter.com, we will help you to investigate it. Thanks, KevinZ - NeoRouter team |
Author: | adrianzagar [ Thu Dec 06, 2012 10:25 am ] |
Post subject: | Re: Network expl. doesn't connect (Configuration explorer does) |
OK, I've sent you the logfiles. Thank you for answering so quickly. |
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