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Network expl. doesn't connect (Configuration explorer does)
http://www.neorouter.com/forum/viewtopic.php?f=6&t=5183
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Author:  adrianzagar [ Thu Dec 06, 2012 2:59 am ]
Post subject:  Network expl. doesn't connect (Configuration explorer does)

I'm using Neorouter 1.7.1 free. It works perfect on some clients, but on 2 of them I'm experience that situation:
1. After startup it works (usually)
2. After some time, It's no longer visible in Neorouter network. At that point:
- Neorouter configuration explorer can connect without problem
- Neorouter network explorer just can't connect (it stays in "connecting" status for unlimitetd time)

I tried to:
- make neorouter service login with administrator user account
- delete computer from neorouter computer list, and re-register (it works for 30 seconds)

Please advice.

Author:  kevinz [ Thu Dec 06, 2012 5:54 am ]
Post subject:  Re: Network expl. doesn't connect (Configuration explorer does)

Hi adrianzagar,

If you can reproduce the issue, please help collect the log file of nrservice.exe and send it to us at support(at)neorouter.com, we will help you to investigate it.

Thanks,
KevinZ - NeoRouter team

Author:  adrianzagar [ Thu Dec 06, 2012 10:25 am ]
Post subject:  Re: Network expl. doesn't connect (Configuration explorer does)

OK, I've sent you the logfiles. Thank you for answering so quickly.

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