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Cannot resolve domain <domainname> error Web Application http://www.neorouter.com/forum/viewtopic.php?f=6&t=5466 |
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Author: | PB386SX [ Tue Mar 18, 2014 2:54 pm ] |
Post subject: | Cannot resolve domain <domainname> error Web Application |
This seems to have started the same time that the website had issues, I initially thought it might have been related and waited until it was back up, but I am no longer able to connect via the web applications using the domain name. I can connect to the Dashboard and see the domain name and server public Ip address is correct. I can also connect using the IP address in the Log on to field, but inputting the domain name fails. The error message I get is Cannot resolve domain <Domain Name> Common causes for this is error are: Internet connection is down (I can connect using the IP address) There is a typo in the domain (copied and paste the domain from dashboard) I have tried NeoRouter Remote Access Free, NeoRouter Web Console Free and NeoRouter Remote Access Client Free Chrome Extension, using the latest version of Google Chrome (Version 33.0.1750.154) and Firefox. Now I just tried connecting with the portable version of Neorouter and was able to connect using the domain name, so it seems to be a Web Application issue. Thank you |
Author: | kevinz [ Wed Mar 19, 2014 6:14 pm ] |
Post subject: | Re: Cannot resolve domain <domainname> error Web Application |
Hi PB386SX, The issue has been fixed. Please give it a try and let us know if you still have problem. Thanks, KevinZ - NeoRouter team |
Author: | PB386SX [ Sat Mar 22, 2014 11:50 am ] |
Post subject: | Re: Cannot resolve domain <domainname> error Web Application |
It is now working. Thank you |
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