NeoRouter won't connect after sleep
Page 1 of 1

Author:  t.jakober [ Tue Jun 03, 2014 12:41 pm ]
Post subject:  NeoRouter won't connect after sleep

My NeoRouter Network Explorer Version is installed on a HP Envy Laptop under Windows 8.1. 64 Bit The system is setup to go to sleep after a while. Upon wakeup, sometimes NeoRouter will not connect. I found out, that killing the porcess "NeoRouter ClientService (32 Bit)" will solve immediately the problem. NeoRouter restarts automatically and connects immetately. (Note: This is not the service with the same name. Restarting the service does not work.)

This was the main reason to change from competitor Hamachi, which had the same problem and it's support ignored any report on this problem. I hope that NeoRouter can solve this, one cannot connect to a remote computer when it is in sleep mode using Wake on Lan.

Thomas Jakober

Author:  MarkoMak [ Sun Mar 08, 2015 11:52 pm ]
Post subject:  Re: NeoRouter won't connect after sleep

Network Explorer shows that it is connected, but Control Panel, Network shows the Neorouter client disconnected. I can't ping or make any connection over it.

Author:  kiguary [ Tue Aug 09, 2016 6:37 am ]
Post subject:  Re: NeoRouter won't connect after sleep

This is probably related with Windows routing table.

Sometimes nrservice doesn't add the routes again after sleep or some network card reset.
That's why you have an online pc (connected to server by public ip) but no connectivity over VPN IPs.

I'll wait to hear from neorouter support about this one.


Page 1 of 1 All times are UTC - 5 hours
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group