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 Post subject: Failed installation on win 8
PostPosted: Tue Oct 07, 2014 2:48 am 
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Joined: Tue Oct 07, 2014 2:41 am
Posts: 1
Hello,
I'm trying to install neorouter free on win 8 but as soon as starts the installation I get an error message that:
"An error occured while install NeoRouter. The installer will roll back to original status and quit"

At the back, the installation bar continues but just before the end stops and when I press ok at the error window stops and I get a Install Complete message window.

Any ideas?


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 Post subject: Re: Failed installation on win 8
PostPosted: Tue Oct 07, 2014 9:23 am 
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Joined: Sun Nov 16, 2008 6:41 am
Posts: 1868
Hi twinsoft,

If you can send the log file to us, we would help you to figure out. Most common cause would be permission to install the NeoRouter virtual network adapter driver or conflicts with the driver. When the installer prompt you fort he driver installation, please confirm it.


Thanks,
KevinZ - NeoRouter team


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