Hi merlinweb,
Sorry for the delayed response.
After investigating the log files of nrsever, we found the following errors.
The error -2147014842 indicates the socket/connection is broken. Also noticed that after the error, it failed to send out packets.
Seems your server is overloaded at the moment, as too many clients sign in to your server and your server cannot process them on time.
Please refer to the performance tuning guide
http://download.neorouter.com/Documents ... 111_en.pdf and try to optimize your server and NR server.
Please also reduce the number of the option ServerAuthBacklog in Feature.ini
http://www.neorouter.com/wiki/index.php ... ationFilesPlease monitor your server machine's CPU and network usage, if they are too busy, consider upgrade it.
Code:
09962 2015-10-23 13:34:07,754|04660|01932|T| CTcpDevice::Send hit error -2147014842
12040 2015-10-23 13:34:18,539|04660|01924|I| CClientMgr::OnAccept ServerAuthBacklog limit exceeded
12122 2015-10-23 13:34:22,090|04660|04372|T| CTcpDevice::Send hit error -2147014842
12154 2015-10-23 13:34:22,755|04660|04372|T| CTcpDevice::Send hit error -2147014842
12464 2015-10-23 13:34:27,848|04660|04104|T| CTcpDevice::Send hit error -2147014842
12465 2015-10-23 13:34:27,848|04660|04104|T| CTcpDevice::Send hit error -2147014842
12466 2015-10-23 13:34:27,850|04660|04104|T| CTcpDevice::Send hit error -2147014842
12467 2015-10-23 13:34:27,850|04660|04104|T| CTcpDevice::Send hit error -2147014842
Thanks,
KevinZ - NeoRouter team