Hi George,
Thank you for the report.
Could you help get the log file? To enable logging, you can create /usr/local/ZebraNetworkSystems/NeoRouter/Log.ini with the following content:
Code:
[Default]
Mask=4294967295
Type=1
Path=/usr/local/ZebraNetworkSystems/
To restart nrservice, you can use the following command:
Code:
sudo /Library/StartupItems/nrservice/nrservice restart
Once you reproduce the crash, please find the nrservice*.log under /usr/local/ZebraNetworkSystems/ and send the file to
support@neorouter.com.
Logging can slow down NR performance, so remember to delete Log.ini once you are done.
All temporary files created by nrservice is saved to /usr/local/ZebraNetworkSystems/NeoRouter. Clear the folder should have the same result as removing and reinstalling. To completely remove nrclient from your system, you can use "sudo /Library/NeoRouter/rmnrclient.sh {userdata|taptun}".
We had fixed a few bugs since our last release. If this is a new bug, we definitely want to nail it soon. Hopefully our next release will work more reliably for you.
Thanks,