Community


All times are UTC - 5 hours




Post new topic Reply to topic  [ 3 posts ] 
Author Message
 Post subject: Problem connecting from Mac to PC but fine vice versa
PostPosted: Thu Jan 28, 2010 1:34 pm 
Offline

Joined: Fri Oct 02, 2009 7:06 am
Posts: 18
I'm having a problem connecting via smb from a Mac (Mac OS 10.4 PowerPC) to a PC but I can connect fine from the PC to the Mac and see files that are shared. I'm using the latest versions of client software.

Neorouter explorer is fine on the Mac using nrclientcmd.

system.log is as at http://upekshapriya.pastebin.com/d60a83f21

console.log is as at http://upekshapriya.pastebin.com/m5d98a47e

nrservice.crash.log is as at http://upekshapriya.pastebin.com/m6007272

If I go via Finder I get error code 36.

The strange thing is it did work once and I restarted the computer just to check it was still working - but it wasn't!

I can ping the PC from the Mac ok.

Any ideas would be appreciated. :-)

Addendum:

What's very strange is that after I wrote the above I tried to Connect to Server again in Finder and this time it DID connect - so I thought I would just reboot and see what happened after I had added the mounted folder to the login items - I want the user to be able to have access to a shared folder easily. The Mac took a very long time to shut down and when it rebooted I couldn't connect to the PC again! Confusing and frustrating :-(


Top
 Profile  
 
 Post subject: Re: Problem connecting from Mac to PC but fine vice versa
PostPosted: Mon Feb 01, 2010 8:55 am 
Offline

Joined: Mon Dec 22, 2008 10:19 pm
Posts: 436
Thank you for the report!

I am unable to reproduce this issue in our lab.

The best way to debug this issue is to look at the nrservice log file. Please go to the following link for instructions on how to enable log. http://www.neorouter.com/wiki/index.php ... og_file.3F

I think the login item may have caused the Mac to take a long time to reboot. Please remove it for now until we solve the connection issue.

Thanks!

_________________
Luke - NeoRouter Team


Top
 Profile  
 
 Post subject: Re: Problem connecting from Mac to PC but fine vice versa
PostPosted: Mon Feb 01, 2010 12:24 pm 
Offline

Joined: Fri Oct 02, 2009 7:06 am
Posts: 18
I added the logging as you instructed.

So after rebooting:

Trying to Connect To Server via Finder fails with error 36 after a minute or so:

Log files:

nrservice_Mon Feb 1 16/48/49 2010.log


Mon Feb 1 16:48:49 2010|00030|2684415368|******************************************
Mon Feb 1 16:48:49 2010|00030|2684415368| TraceLog Starts
Mon Feb 1 16:48:49 2010|00030|2684415368|localhost
Mon Feb 1 16:48:49 2010|00030|2684415368|
Mon Feb 1 16:48:49 2010|00030|2684415368|0.9.9.1528
Mon Feb 1 16:48:49 2010|00030|2684415368|******************************************

nrservice_Mon Feb 1 16/49/00 2010.log


Mon Feb 1 16:49:00 2010|00153|2684415368|******************************************
Mon Feb 1 16:49:00 2010|00153|2684415368| TraceLog Starts
Mon Feb 1 16:49:00 2010|00153|2684415368|MBC-Mac.local
Mon Feb 1 16:49:00 2010|00153|2684415368|
Mon Feb 1 16:49:00 2010|00153|2684415368|0.9.9.1528
Mon Feb 1 16:49:00 2010|00153|2684415368|******************************************

nrservice_Mon Feb 1 16/49/13 2010.log


Mon Feb 1 16:49:13 2010|00191|2684415368|******************************************
Mon Feb 1 16:49:13 2010|00191|2684415368| TraceLog Starts
Mon Feb 1 16:49:13 2010|00191|2684415368|MBC-Mac.local
Mon Feb 1 16:49:13 2010|00191|2684415368|
Mon Feb 1 16:49:13 2010|00191|2684415368|0.9.9.1528
Mon Feb 1 16:49:13 2010|00191|2684415368|******************************************

console.log

Mac OS X Version 10.4.11 (Build 8S165)
2010-02-01 16:49:01 +0000
Feb 1 16:49:03 MBC-Mac crashdump[157]: nrservice crashed
2010-02-01 16:49:04.337 SystemUIServer[130] lang is:en
Feb 1 16:49:04 MBC-Mac crashdump[157]: crash report written to: /Library/Logs/CrashReporter/nrservice.crash.log
mount_smbfs: negotiate phase failed: syserr = Connection refused
2010-02-01 16:49:14.210 loginwindow[65] FSResolveAliasWithMountFlags returned err = -120
mount_smbfs: negotiate phase failed: syserr = Operation timed out


nservice.crash.log at http://upekshapriya.pastebin.com/m797b151d

Now if I use nrclientcmd to log in and after that I Connect to Server in Finder it all works as it should.

So I guess I could Auto login like you suggest in viewtopic.php?f=8&t=3382&start=0&st=0&sk=t&sd=a

It still takes an age to restart though.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 3 posts ] 

All times are UTC - 5 hours


Who is online

Users browsing this forum: No registered users and 26 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to: