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 Post subject: /usr/bin/nrservice failed to start due to error -2139029502
PostPosted: Wed Sep 08, 2010 10:38 pm 
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Joined: Wed Sep 08, 2010 10:16 pm
Posts: 5
I've installed the linux client on 3 pc's now and all of them give the same message.

/usr/bin/nrservice failed to start due to error -2139029502

one was centos 5.5 and one was fedora 12 and the other fedora 11.

I'm hoping I'm just missing a config file or something but I couldn't find documentation on it.

I also don't see any new tap devices in ifconfig.

Anyways, I'd really like this app to work, I currently use n2n and it's windows support is weak and the developers don't seem to be working on it much.

I got the server installed on both linux and windows fine and the windows client seems fine, so it's just the linux client I'm having troubles with.


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 Post subject: Re: /usr/bin/nrservice failed to start due to error -2139029502
PostPosted: Thu Sep 09, 2010 5:31 am 
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Joined: Sun Nov 16, 2008 6:41 am
Posts: 1869
Hi andrewaggb,

Thanks for trying NeoRouter.

The error code -2139029502(0x80810002)indicates "The nrservice cannot load default settings.", i.e. it may not be able to get the MAC address of your network adapter.

Can you post "ifconfig /a" results? And which version do you use, Pro or Free?

Thanks,
KevinZ - NeoRouter team


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 Post subject: Re: /usr/bin/nrservice failed to start due to error -2139029502
PostPosted: Thu Sep 09, 2010 9:24 am 
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Joined: Wed Sep 08, 2010 10:16 pm
Posts: 5
Fedora 12 HyperV VM
[root@abnvr64 ~]# ifconfig /a
/a: error fetching interface information: Device not found

[root@abnvr64 ~]# ifconfig
edge0 Link encap:Ethernet HWaddr D6:27:48:0E:5E:A2
inet addr:10.1.2.1 Bcast:10.1.2.255 Mask:255.255.255.0
inet6 addr: fe80::d427:48ff:fe0e:5ea2/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1400 Metric:1
RX packets:726879 errors:0 dropped:0 overruns:0 frame:0
TX packets:476123 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:500
RX bytes:91235798 (87.0 MiB) TX bytes:37031061 (35.3 MiB)

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:126478173 errors:0 dropped:0 overruns:0 frame:0
TX packets:126478173 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:127118341312 (118.3 GiB) TX bytes:127118341312 (118.3 GiB)

seth0 Link encap:Ethernet HWaddr 00:1C:C0:26:DF:22
inet addr:192.168.1.1 Bcast:192.168.1.255 Mask:255.255.255.0
inet6 addr: fe80::21c:c0ff:fe26:df22/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:66587187 errors:0 dropped:0 overruns:0 frame:0
TX packets:58670402 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:58365459000 (54.3 GiB) TX bytes:9025893384 (8.4 GiB)



CentOS 5.5 Hyper-V VM
[root@webhosting ~]# ifconfig /a
/a: error fetching interface information: Device not found
[root@webhosting ~]# ifconfig
lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:367369438 errors:0 dropped:0 overruns:0 frame:0
TX packets:367369438 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:73896828133 (68.8 GiB) TX bytes:73896828133 (68.8 GiB)

seth0 Link encap:Ethernet HWaddr 00:15:5D:01:02:08
inet addr:192.168.1.15 Bcast:192.168.1.255 Mask:255.255.255.0
inet6 addr: fe80::215:5dff:fe01:208/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:12501366 errors:0 dropped:0 overruns:0 frame:0
TX packets:23477478 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:3441538849 (3.2 GiB) TX bytes:26578580359 (24.7 GiB)



Fedora 10, Physical Box
[root@intel ~]# ifconfig /a
/a: error fetching interface information: Device not found
[root@intel ~]# ifconfig
edge0 Link encap:Ethernet HWaddr 1A:B8:0E:9B:50:01
inet addr:10.1.2.117 Bcast:10.1.2.255 Mask:255.255.255.0
UP BROADCAST RUNNING MULTICAST MTU:1400 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:6 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:500
RX bytes:0 (0.0 b) TX bytes:468 (468.0 b)

eth0 Link encap:Ethernet HWaddr 00:1F:D0:CE:BF:DA
inet addr:192.168.1.123 Bcast:192.168.1.255 Mask:255.255.255.0
inet6 addr: fe80::21f:d0ff:fece:bfda/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:49233385 errors:0 dropped:0 overruns:0 frame:0
TX packets:54515323 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:10091048673 (9.3 GiB) TX bytes:36480063071 (33.9 GiB)
Interrupt:17 Base address:0x4000

eth1 Link encap:Ethernet HWaddr 00:24:01:0F:D0:21
inet addr:192.168.18.1 Bcast:192.168.18.255 Mask:255.255.255.0
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)
Interrupt:19 Base address:0x6000

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:5084983429 errors:0 dropped:0 overruns:0 frame:0
TX packets:5084983429 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:1002519861531 (933.6 GiB) TX bytes:1002519861531 (933.6 GiB)


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 Post subject: Re: /usr/bin/nrservice failed to start due to error -2139029502
PostPosted: Thu Sep 09, 2010 9:30 am 
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Joined: Wed Sep 08, 2010 10:16 pm
Posts: 5
It's the free version I'm trying, I assumed pro would be the same.

Also all the hosts are x86_64.


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 Post subject: Re: /usr/bin/nrservice failed to start due to error -2139029502
PostPosted: Thu Sep 09, 2010 9:34 am 
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Joined: Wed Sep 08, 2010 10:16 pm
Posts: 5
realized you probably wanted ifconfig -a
Fedora 12 Hyper-V
[root@abnvr64 ~]# ifconfig -a
edge0 Link encap:Ethernet HWaddr D6:27:48:0E:5E:A2
inet addr:10.1.2.1 Bcast:10.1.2.255 Mask:255.255.255.0
inet6 addr: fe80::d427:48ff:fe0e:5ea2/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1400 Metric:1
RX packets:729090 errors:0 dropped:0 overruns:0 frame:0
TX packets:477616 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:500
RX bytes:91408410 (87.1 MiB) TX bytes:37140695 (35.4 MiB)

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:127134052 errors:0 dropped:0 overruns:0 frame:0
TX packets:127134052 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:127811778899 (119.0 GiB) TX bytes:127811778899 (119.0 GiB)

seth0 Link encap:Ethernet HWaddr 00:1C:C0:26:DF:22
inet addr:192.168.1.1 Bcast:192.168.1.255 Mask:255.255.255.0
inet6 addr: fe80::21c:c0ff:fe26:df22/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:66904676 errors:0 dropped:0 overruns:0 frame:0
TX packets:58919933 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:58650527047 (54.6 GiB) TX bytes:9050666552 (8.4 GiB)



CentOS 5.5 Hyper-V
[root@webhosting ~]# ifconfig -a
lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:367935179 errors:0 dropped:0 overruns:0 frame:0
TX packets:367935179 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:73980154902 (68.8 GiB) TX bytes:73980154902 (68.8 GiB)

seth0 Link encap:Ethernet HWaddr 00:15:5D:01:02:08
inet addr:192.168.1.15 Bcast:192.168.1.255 Mask:255.255.255.0
inet6 addr: fe80::215:5dff:fe01:208/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:12513530 errors:0 dropped:0 overruns:0 frame:0
TX packets:23488934 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:3444160848 (3.2 GiB) TX bytes:26584446133 (24.7 GiB)

sit0 Link encap:IPv6-in-IPv4
NOARP MTU:1480 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)


Fedora 10 Physical
[root@intel ~]# ifconfig -a
edge0 Link encap:Ethernet HWaddr EA:EE:70:32:54:FE
inet addr:10.1.2.117 Bcast:10.1.2.255 Mask:255.255.255.0
UP BROADCAST RUNNING MULTICAST MTU:1400 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:2 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:500
RX bytes:0 (0.0 b) TX bytes:168 (168.0 b)

eth0 Link encap:Ethernet HWaddr 00:1F:D0:CE:BF:DA
inet addr:192.168.1.123 Bcast:192.168.1.255 Mask:255.255.255.0
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:49243895 errors:0 dropped:0 overruns:0 frame:0
TX packets:54527383 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:10093269779 (9.4 GiB) TX bytes:36487969469 (33.9 GiB)
Interrupt:17 Base address:0x4000

eth1 Link encap:Ethernet HWaddr 00:24:01:0F:D0:21
inet addr:192.168.18.1 Bcast:192.168.18.255 Mask:255.255.255.0
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)
Interrupt:19 Base address:0x6000

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:5086112610 errors:0 dropped:0 overruns:0 frame:0
TX packets:5086112610 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:1002742268018 (933.8 GiB) TX bytes:1002742268018 (933.8 GiB)

pan0 Link encap:Ethernet HWaddr FE:75:B6:3C:9E:1F
BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)


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 Post subject: Re: /usr/bin/nrservice failed to start due to error -2139029502
PostPosted: Thu Sep 09, 2010 11:00 am 
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Joined: Sun Nov 16, 2008 6:41 am
Posts: 1869
Hi andrewaggb,

I think the problem would be related to the network adapter name. nrservice try to check the network adapter "ethX" (X can be 0,1,2...). It simply tries to find the first adapter and get the MAC. If it cannot find, raise the error.

So can you change a Ethernet adapter name to "eth0"? Any one should work. NRServer uses the unique MAC address to allocate the virtual IP address. I noticed you use the "edg0" or "seth0".

Also I think the Fedora 10 machine should work, right? It has a "eth0", "eth1"... adapters. If it does not work, what's the error?

Let me know if it still does not work.

Thanks,
KevinZ - NeoRouter team


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 Post subject: Re: /usr/bin/nrservice failed to start due to error -2139029502
PostPosted: Thu Sep 09, 2010 12:34 pm 
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Joined: Wed Sep 08, 2010 10:16 pm
Posts: 5
I don't see the nrtap device on the fedora 10 machine but you are correct it does not give the same error, nrservice seems to start fine. I must have been confused yesterday as I thought it did not.

For the virtual machines. I could try to rename the interfaces, but the seth0/1/2 etc is the default naming for synthetic nic's in hyper-v. Any chance a future version of neo router could let you specify the nic name on the command line or in a config file?


Thanks


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 Post subject: Re: /usr/bin/nrservice failed to start due to error -2139029502
PostPosted: Thu Sep 09, 2010 1:57 pm 
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Joined: Sun Nov 16, 2008 6:41 am
Posts: 1869
Hi andrewaggb,

Thanks for your suggestion. We will add the feature allowing users specify the Interface name in the future release.

I think your Fedora 10 is working, since it's running. You may run "nrclientcmd" to log on to the NR server at least once, so that the computer can register to it and gets assigned a virtual IP. After regsitering, you will see the nrtap. And you can quit from nrclientcmd if you don't need it. Then nrserver will connect to the NR server automatically later, even when restart the computer.

Thanks,
KevinZ - NeoRouter team


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