hi David,
Welcome and thank you for using NeoRouter!
nrservice is a daemon that should be always running in the background. The init.d shell script should be executed when OS starts and kick off nrservice. Because it is automatic, we did not include the details in the user's manual.
I do not know why nrservice is not running. It's possible that it had crashed. If you do not have time to debug the cause, adding a cron is not a terrible idea. use "/etc/init.d/nrservice.sh start" command because it checks for existing nrservice instance.
If you can help enable core dump, maybe we can capture a core file and debug the issue. Another way to figure out things is to enable NeoRouter log (
http://www.neorouter.com/wiki/index.php ... og_file.3F).
Thanks,
Luke