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Webapps not available?
http://www.neorouter.com/forum/viewtopic.php?f=8&t=5194
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Author:  kevinb [ Fri Jan 04, 2013 2:46 pm ]
Post subject:  Webapps not available?

Can anyone tell me where to download the webapps? None of the download links are working except for the google chrome extension since it goes to google itself. The other 2 return file not found errors for the <page_name>.html files when you click on them. :( Thanks.

Kevin

Author:  kevinz [ Fri Jan 04, 2013 5:43 pm ]
Post subject:  Re: Webapps not available?

Hi kevinb,

Just verified that the links works well. Would you double check your browser settings?

Note:
Since the webapp uses HTML5 technology, you may want to use Chrome, FF or Safari to open the web app.

Thanks,
KevinZ - NeoRouter team

Author:  kevinb [ Sat Jan 05, 2013 6:16 am ]
Post subject:  Re: Webapps not available?

Thanks Kev, I tired Chrome and FF (both latest versions) originally. I'll try Safari and see if that works. Weird.

Kevin

Author:  kevinb [ Sat Jan 05, 2013 6:28 am ]
Post subject:  Re: Webapps not available?

Kev,
Just tried Safari, same problems. I have attached 2 screencaps of what I get, and this is no matter which browser I try. I do not use a proxy and don't have any issues with any other sites, just trying to download these 2 files. Thanks!

Kevin

Attachment:
webconfig_download_error.png
webconfig_download_error.png [ 23.25 KiB | Viewed 16218 times ]

Attachment:
webclient_download_error.png
webclient_download_error.png [ 23.28 KiB | Viewed 16155 times ]

Author:  kevinz [ Mon Jan 07, 2013 11:06 am ]
Post subject:  Re: Webapps not available?

Hi kevinb,

Can you access to the Dashboard site? https://secure.neorouter.com/Dashboard/Login.aspx

You can also access to the following link:
https://secure.neorouter.com/webapp/1.7 ... ebconsole/

Just double-check my safari, cannot reproduce your problem.

Thanks,
KevinZ - NeoRouter team

Author:  kevinb [ Mon Jan 07, 2013 11:40 am ]
Post subject:  Re: Webapps not available?

kevinz wrote:
Hi kevinb,

Can you access to the Dashboard site? https://secure.neorouter.com/Dashboard/Login.aspx

Yes I can bring up the dashboard.

You can also access to the following link:
https://secure.neorouter.com/webapp/1.7 ... ebconsole/

On the webapp link I get this:
The requested URL /webapp/1.7.0.3300/webconsole/ was not found on this server.

Apache/2.2.3 (CentOS) Server at secure.neorouter.com Port 443


Just double-check my safari, cannot reproduce your problem.

Thanks,
KevinZ - NeoRouter team

Author:  kevinz [ Mon Jan 07, 2013 12:54 pm ]
Post subject:  Re: Webapps not available?

Hi kevinb,

I think there would be a problem on your side, as we are not using Apache server for the web app. I think the error messages are returned from a proxy server or something between your client and our server.

Thanks,
KevinZ - NeoRouter team

Author:  kevinb [ Mon Jan 07, 2013 2:36 pm ]
Post subject:  Re: Webapps not available?

Ok, I'll check but I do not use a proxy here and I tried from another machine on a different network and got the same results. Weird. Not sure what's going on but thanks!

Kevin


kevinz wrote:
Hi kevinb,

I think there would be a problem on your side, as we are not using Apache server for the web app. I think the error messages are returned from a proxy server or something between your client and our server.

Thanks,
KevinZ - NeoRouter team

Author:  kevinz [ Mon Jan 07, 2013 6:42 pm ]
Post subject:  Re: Webapps not available?

Hi kevinb,

We finally figured out the issue related to our ipv6 server. Now the links have been fixed.

NeoRouter Free Network Explorer
http://www.neorouter.com/webclient_free.html

NeoRouter Free Configuration Explorer
http://www.neorouter.com/webconsole_free.html

Please give it a try and let us know if still have problem. Sorry for the inconvenience.

Thanks,
Kevin

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