Hi klool3ss,
Please enable the logging following the instructions as below:
http://www.neorouter.com/wiki/index.php ... og_file.3FThen restart the server by run as root: "/etc/init.d/nrserver.sh restart"
Then you will get the log file under the main config folder:/usr/local/ZebraNetworkSystems/NeoRouter/
Send it to support(at)neorouter(dot)com so that we can help you out.
Btw, NR server does not use tap/nrtap. On Ubuntu, you may want to install NR client package to allow other clients access to the server machine.
Thanks,
KevinZ - NeoRouter team