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 Post subject: no nrtap interface present
PostPosted: Tue Jan 28, 2014 5:20 pm 
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Joined: Tue Jan 28, 2014 5:14 pm
Posts: 3
Hello,

I was installing nr server and client on a (virtual) ubuntu 10.04 server, and my problem is that the nrtap interface was not created at all. nrservice seems to be running but I do not see the interface:

# ps aux | grep nrservice
root 19531 0.0 0.1 85388 3812 ? Sl 21:52 0:00 /usr/bin/nrservice
root 19844 0.0 0.0 6184 744 pts/1 S+ 22:10 0:00 grep --color=auto nrservice

# ifconfig
lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:4704 errors:0 dropped:0 overruns:0 frame:0
TX packets:4704 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:1583502 (1.5 MB) TX bytes:1583502 (1.5 MB)

venet0 Link encap:UNSPEC HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00
inet addr:127.0.0.1 P-t-P:127.0.0.1 Bcast:0.0.0.0 Mask:255.255.255.255
UP BROADCAST POINTOPOINT RUNNING NOARP MTU:1500 Metric:1
RX packets:152994 errors:0 dropped:0 overruns:0 frame:0
TX packets:103540 errors:0 dropped:1 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:161584192 (161.5 MB) TX bytes:26151613 (26.1 MB)

venet0:0 Link encap:UNSPEC HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00
inet addr:xx.xx.138.153 P-t-P:xx.xx.138.153 Bcast:0.0.0.0 Mask:255.255.255.0
UP BROADCAST POINTOPOINT RUNNING NOARP MTU:1500 Metric:1

Also, there are no relevant entries in the syslog.
I installed these two packages:
nrclient-2.1.1.4300-free-ubuntu-amd64.deb
nrserver-2.1.1.4300-free-ubuntu-amd64.deb

Could you please help out here?

Thanks & Regards,
Zoltan


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 Post subject: Re: no nrtap interface present
PostPosted: Wed Jan 29, 2014 2:18 pm 
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Joined: Sun Nov 16, 2008 6:41 am
Posts: 1868
Hi magyariz,

Check if you have tun device/module available, as NR client requires it. If you don't have permission to access the tun device, please contact your network administrator (or VPS provider).

viewtopic.php?f=8&t=5396&p=9757&hilit=tun#p9757


Thanks,
KevinZ - NeoRouter team


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