Hi jacobsee,
Can you follow the steps below to troubleshot the issue?
0.If you want to backup your server's database, please backup the file under C:\ProgramData\ZebraNetworkSystems\NeoRouter\*.db ; other file can be removed and regenerated by NR. 1. Go to the server machine, uninstall NeoRouter completely, and manually delete the folder C:\ProgramData\ZebraNetworkSystems\NeoRouter if it still exists. 2. Install NR server , it will prompt you for the existing domain name and an admin user account; then it will create a new database; now everything is fresh new. 3. Launch NR Configuration Explorer, sign in to "127.0.0.1:32976" . You should be able to get in. Let us know if cannot. 4. Change the port to what you want; make sure the port is not used by any app on the server.It will ask you to restart NR server. At the moment, you NR Configuration Explorer will lost connection, as NR server stop and start. 5. Launch NR Configuration Explorer, sign in to "127.0.0.1:xxxx" with your new port. You should be able to get in. Let us know if cannot.
If everything is ok, you can change the port mapping pointing to this server/port.
Let us know if any problem.
Btw, 1) virtual network adapter will be up until one sign in from NR client 2) the log info you put in the previous posts are from NR client UI. To troubleshoot, please provide the log file or NR client service. 3) anyway those error codes indicate it cannot connect to the server.
Thanks, KevinZ - NeoRouter team
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