Dear KevinZ,
Thank you for your detailed explanations. I will try to answer your questions.
Quote:
If I understand correctly, your current issue is NR clients keep reconnecting to the NR server.
YES
Quote:
number of CPU: ? you didn't provide, but it's important
1 x CPU (4 cores)
Quote:
what kind of app used over the NR network: remote access or file transfer or video streaming or gaming?
Remote access mostly, some clients file transfer. No streaming, no gaming.
Quote:
Network throughput: you said 25/25 Mbit for your company. but we don't know how much for the NR server, as other users in your company may use the network as well.
Total network throughput: 50/50 Mbit; 25/25 Mbit for the office; rest is for "other things". Right now "other things" is only NRServer
Quote:
number of NR clients: ? you didn't provide, it will be useful to estimate the network throughput
70 active clients at the maximum
Quote:
Anyway, based on the log file, I didn't see errors (may be you filtered them out).
In the Log.ini file I set a parameter like:
Code:
Mask=268435455
I didn't filter errors out. If I set
Code:
Mask=67108863
then the log file is empty.
Right now I've changed the Feature.ini file to the below settings:
Code:
ServerAuthBacklog=256
MaxInstanceThreads=8
ServerAuthTimeout=30000
Unfortunately it didn't solve the problem. The logs attached.
We had the same issue 3 weeks ago and then we have installed the NRserver from the scratch (the same machine, the same ISP etc.). We were forced to add all the client settings (users and passwords) from the beginning. Mostly all the clients connected automatically without a problem. It has worked fine for 3 weeks till yesterday.
Any additional help would be greatly appreciated.
Kind regards,
MarcinD