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 Post subject: unable to login after port change !
PostPosted: Mon Dec 15, 2008 1:48 pm 
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Joined: Mon Dec 15, 2008 1:44 pm
Posts: 3
hi i would like to change the port but weneever igo to do it i cant log back in i have to reinstal NEOROUTER and keep it at the same port any ideas ?


thanks :mrgreen:


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 Post subject: Re: unable to login after port change !
PostPosted: Mon Dec 15, 2008 4:28 pm 
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Joined: Mon Dec 15, 2008 1:44 pm
Posts: 3
ive just realized the network cable is unplugged since its virtual im confused any how to? :cry:


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 Post subject: Re: unable to login after port change !
PostPosted: Mon Dec 15, 2008 5:53 pm 
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Joined: Sun Nov 16, 2008 6:41 am
Posts: 1869
Hi et2012,

Thanks for using NeoRouter.

If you changed the your server listen port from Configuration Explorer, you may be asked for restarting the NeoRouter service to take effect. Or you can simple reboot your computer.

Once the service restarted, you can verify using the following steps:

a. use telnet to check if the server is running at the new port

telnet 127.0.0.1 [new port]

If it works, go to (b).

b. run the Configuration Explorer

c. input your user name, password and [domain name]:[new port number]

for example:
user name : mikes
password: xxxxxxx
log on to: domain1:443 (here domain1 is the NeoRouter domain, 443 is the new port number)

or you can use this:
log on to: 127.0.0.1:443 (here 127.0.0.1 is your local IP address, 443 is the new port number)

d. if the Configuration Explorer works, you can use your clients as before.

NOTE: Remember to set your home Router to do port forwarding to the correct port

BTW, the "log on to" field can recognize
* domain name
* ip address
* domain name:port
* ip address:port

Once you changed port successfully, your domain and port information will be updated in OUR domain database as well, so that your NeoRouter clients can get correct port number of your server to connect. So you can simply use your domain name to log on, the NeoRouter will use the new port automatically.

If you are confident that your NeoRouter server is running at the new port, but NeoRouter clients still connect to the default 32976 port, this means your domain information is not updated properly. You can try to change the port from Configuration Explorer again. Or you can send an email request to support@neorouter.com for help.

Let us know if you still have problem.

Thanks!
_________________
KevinZ
NeoRouter team


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 Post subject: Re: unable to login after port change !
PostPosted: Mon Dec 15, 2008 6:06 pm 
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Joined: Sun Nov 16, 2008 6:41 am
Posts: 1869
If the "network cable is unplugged" you mentioned is the Ethernet adapter NeoRouter Connection, it is ok, as your NeoRouter client on the computer has not connected to the server yet.

Once you log on to your domain correctly, the network cabled will be plugged.

Thanks,
KevinZ


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 Post subject: Re: unable to login after port change !
PostPosted: Wed Dec 17, 2008 1:12 pm 
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Joined: Mon Dec 15, 2008 1:44 pm
Posts: 3
:o wow thanks for the quick reply il try this as soon as get home
and thanks again!!! :) :D :mrgreen:


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 Post subject: Re: unable to login after port change !
PostPosted: Fri Mar 20, 2015 4:41 am 
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Joined: Fri Mar 20, 2015 4:40 am
Posts: 1
I would like to use this program in order to help ensure the machines on our network is always updated and i can assist if needed.

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