Hi medic563,
Please check as the following steps:
1. Go to the Windows "Services" from Control panel, stop the "NeoRouter Client service" manually.
2. Check the process name "CliService.exe" in "Windows Task Manager". If you find it, just click on the "End Process" button to kill it. Make sure there is no this process running.
3. Open a Command Prompt, cd to the main folder, for example: "C:\Program Files\ZebraNetworkSystems\NeoRouter" on my pc
4. Run command " CliService.exe /app"
if it works, it should show something like this
Quote:
C:\Program Files\ZebraNetworkSystems\NeoRouter>CliService.exe /app
ROOT\NET\0001 : Restarted
1 device(s) restarted.
Ok.
but not quit until you press Ctrl+C and it can connect to the server.
If not, let us know what you see.
BTW, only one cliservice instance is running on a computer, if you run it twice, it quit automatically.
thanks,
KevinZ - NeoRouter team